Privacy Policy

1. Introduction

Solar Panels for Warehouses UK ("we", "our", "us") is committed to protecting your personal data. This privacy policy explains how we collect, use, store, and protect your information when you visit our website at solarpanelsforwarehouses.co.uk or engage with our services.

We comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Information We Collect

We may collect the following types of personal data:

• Contact information: Name, email address, telephone number, and business address when you submit enquiry or quote request forms.
• Business information: Company name, warehouse size, roof type, and energy consumption details relevant to providing solar assessments.
• Technical data: IP address, browser type, operating system, and browsing patterns collected automatically through cookies and similar technologies.
• Communication records: Records of correspondence when you contact us by phone, email, or through our website forms.

3. How We Use Your Information

We use your personal data for the following purposes:

• To respond to your enquiries and provide solar energy assessments.
• To prepare and deliver quotations for solar panel installations.
• To manage and fulfil our contractual obligations.
• To improve our website, services, and customer experience.
• To send you relevant information about our services where you have consented or where we have a legitimate interest.
• To comply with legal and regulatory obligations.

4. Legal Basis for Processing

We process your personal data on the following legal bases:

• Consent: Where you have given clear consent for us to process your data for a specific purpose.
• Contract: Where processing is necessary for the performance of a contract or to take steps at your request before entering a contract.
• Legitimate interest: Where processing is necessary for our legitimate business interests, provided these do not override your rights.
• Legal obligation: Where processing is necessary to comply with UK law.

5. Data Sharing

We do not sell your personal data to third parties. We may share your data with trusted partners and service providers who assist us in operating our website and delivering services, including MCS-certified installation partners, IT service providers, and professional advisers. All third parties are required to respect the security of your data and process it in accordance with applicable law.

6. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected. Enquiry data is retained for up to 24 months. Contract and installation records are retained for 7 years in accordance with HMRC requirements. You may request deletion of your data at any time, subject to our legal obligations.

7. Your Rights

Under UK GDPR, you have the following rights:

• The right to access your personal data.
• The right to rectification of inaccurate data.
• The right to erasure ("right to be forgotten").
• The right to restrict processing.
• The right to data portability.
• The right to object to processing.
• Rights relating to automated decision-making and profiling.

To exercise any of these rights, please contact us using the details below.

8. Cookies

Our website uses cookies to improve your browsing experience and analyse site usage. Essential cookies are necessary for the website to function. Analytics cookies help us understand how visitors use the site. You can control cookie settings through your browser preferences.

9. Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. Our website uses SSL encryption to secure data transmission.

10. Contact Us

If you have any questions about this privacy policy or wish to exercise your data rights, please contact us:

You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.